Book A Service

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PREFER TO CALL US?

(03) 9361 9500

In order for our Customer Service team to better assist you, we recommend having the following information readily available prior to contacting us:

Make and Model

e.g. Samsung WF1752WPC/XSA

Serial Number

Usually a long number underneath a barcode

Fault Description

e.g. Freezer side not cooling

Purchase Information

Receipt is required for warranty service

Thank you for choosing to book with Woolley Appliance Services PTY LTD.

Please note: Once you have made a booking and our Customer Service team has contacted you, we dispatch an SMS on the morning of your appointment with an estimated time of arrival for the service. Our field technicians will phone you at least 30 minutes prior to arrival.

Booking Type:


General Booking

I understand and accept that the Service Charge for non-warranty service is still applicable in cases of no fault found or if parts are no longer available from the manufacturer or supplier. Please refer to our FAQ for terms and conditions.


Retailer Booking


I understand and accept that the Service Charge for non-warranty service is still applicable in cases of no fault found or if parts are no longer available from the manufacturer or supplier. Please refer to our FAQ for terms and conditions.


Real Estate Booking


I understand and accept that the Service Charge for non-warranty service is still applicable in cases of no fault found or if parts are no longer available from the manufacturer or supplier. Please refer to our FAQ for terms and conditions.